General Satisfaction Index
Based on 1499 reviews and 9 portals
The latest opinions of our customers
A beautiful hotel with the most helpful staff. We were a group of 17 people celebrating a "big" birthday. The staff ensured that we had absolutely everything that we could possibly have needed, all done with a smile
Dear Mrs SimpsonThank you for your wonderful review !We were thrilled to welcome your group and to be a part of your special celebration. We hope to host you again for more memorable moments.Kind regards, The Mas Valentine Team
it was nice place to be/
Dear Mr LevyThank you for you feedback ! We're glad you enjoyed your time with us and find it to be a nice place to stay.We hope to welcome you back again soonKind Regards Mas Valentine Team
Excellent staff and very comfortable room.
Thank you for your lovely feedback !We're thrilled to hear that you enjoyed both the comfort of your room and the service provided by the staff. We hope to have the pleasure of welcoming you back soonKind regards, The Mas Valentine Team
I enjoyed my stay for the most part.
Dear Mrs GRIEST ,Thank you for sharing your thoughts about your stay. We’re glad to hear that you enjoyed it for the most part!If you have any specific feedback or suggestions for improvement, we would love to hear from you. Your insights are invaluable in helping us enhance our guests’ experiences.We hope to welcome you back in the future for an even better stay!Best regards,Domitille and Célia, reception
We enjoyed it very much staying at your place.
Dear Anne, We're glad you enjoyed your stay at Mas Valentine 4*! We'll be delighted to welcome you again in our nice place in Provence.
Very friendly service, rooms ok and very clean. Too loud from the street especially when being at the pool. A bit more change to the breakfast buffet… f Does not have to me more choice but change to the choice would be good, e.g. in cake, pastries, cheese etc
Dear Mrs PFEIFER,Thank you for taking the time to share your thoughts about your stay. We’re delighted to hear that you found our service friendly and our rooms clean!We appreciate your feedback regarding the noise from the street and understand how that can impact your experience, especially by the pool. We are continuously looking for ways to enhance our guests' comfort, and your comments will help us in that effort.Regarding the breakfast buffet, we appreciate your suggestions for more variety. We’re always looking for ways to improve our offerings, and we’ll certainly consider introducing more changes to the selection.We hope to welcome you back in the future and provide you with an even better experience!Best regards,Domitille, reception
We loved our stay at Mas Valentine. Very kind and friendly staff, the room was very comfortable and the hotel is beatiful and very well situated near St. Remy. We will come again.
Dear Mr Mohr,Thank you for choosing the Mas Valentine 4* for your stay in our beautiful Provence. Your memories will be of the Calanques by boat and hiking! And the fine restaurants of Saint Rémy and Eygalières. We will treasure our memories of your stay. We thank you all. On behalf of the whole team.
Beautiful location, warm and professional check in, very nice pool area
Dear PAGLIARI Giuliana,We are delighted that you enjoyed our beautiful location and the warm and professional service provided by our team. We are also delighted that you were able to relax and enjoy our surroundings. We look forward to welcoming you for another wonderful stay at Mas Valentine 4*.
It was a peaceful and lovely place to stay. We rent a car and traveled around la region de Provence so if you're seeking to get a glimpse of the Provencal life in a short span of time, I would definitely recommend this place. Honestly, it's a bit expensive if you're seeking to stay simply for the night. I recommend you arrive early and take some time to swim and stroll around the property to take full advantage of your stay,
Chère YUJIN Jeon,Nous sommes ravis que vous aillez passé un séjour paisible et agréable et que vous avez aimé explorer la région provençale. Au plaisir de vous accueillir à nouveau plus longtemps au Mas Valentine 4* ! Toute l'équipe.
Wonderful service in a very pleasant place.
Dear Ken, Having you at the Mas Valentine 4* for 6 days was great ! We hope to see you again.
We got very good ambiente we enjoyed very much
Dear Hila, It was a pleasure to receive all 3 of you ! The Mas Valentine 4* team
Top super servie, beaucoup de calme
Cher Alexandre, Merci à vous et à bientôt au Mas Valentine 4* !
This is not a hotel. It is a B&B. No restaurant and no bar. The reception closes at 7pm and there is nobody there during the night. Therefore the price per room is too high.
Dear Cornelia, Thank you for taking the time to leave us a comment. Indeed, we do not have a restaurant in the hotel but there is a bar service that is done by the reception. By the way, the reception is also open until 8:30pm during the high season. After this time, it is still possible to reach us at 04 90 90 14 91. The Mas Valentine 4* team
Very enjoyable and helpful staff.
Dear Danielle, It was a pleasure to welcome you to Mas Valentine 4* ! Our staff is more than happy to participate in the smooth running of your stay.
A wonderful first class hotel. The rooms are spacious, gourmet breakfast included, luxurious bathrooms and beautiful grounds. The staff was the best I have ever known. All were personable, pleasant, spoke good English, and could answer all our questions!
Thank you so much for the review and your kind words. It was a real pleasure to welcome you for a week at the Mas Valentine****. We hope to see you again !
A very warm welcome. We're very satisfied with everything. We only suggest you your presence during breakfast. Many thanks
Dear Antonella,Thank you very much for your kind comment about Mas Valentine**** and its team. We appreciate your suggestion to increase our presence during breakfast. We strive to offer our guests the highest quality of service and comfort. Thank you again for your constructive feedback ! We hope you will come back again soon.
It was our second stay at your hotel and we enjoyed so much every moment, special thanks to Marianne and also to the rest of your team, all of you made our stay unforgettable ❤️
A big thank you Madam, the whole Mas Valentine**** team was delighted to welcome you a second time and hopes to have the pleasure of welcoming you again soon!
Excellent thank you!
Many thanks for your note and your comment and we look forward to welcoming you back to Mas Valentine****
Most exceptional!!!!
Muchas gracias por su mensaje y su nota. Todo el equipo de Mas Valentine**** está encantado de que haya disfrutado de su estancia.
We had a very pleasant 2 night stay, the staff are fabulous and our room was lovely.
Thank you very much for your massage, the entire Mas Valentine**** team is delighted to read that you enjoyed your stay.